Frequently Asked Questions
PRODUCT RELATED
What is Wholesome?
Wholesome offers homely, nourishing meals made using dehydration to preserve freshness and nutrition.
How do I prepare the food?
Simply add hot water and follow instructions on the pack. Preparation instructions vary by product.
Will it taste exactly like fresh food?
Yes, but small variations may occur due to batch preparation and preparation style.
Why does my food look slightly different from website photos?
Appearance depends on preparation and batch. This is normal.
Are there preservatives?
No. Our products are free from artificial preservatives, artificial flavours and colours.
How long does it last?
Shelf life is mentioned on each pack.
How should I store it?
Store in cool, dry place. Avoid moisture.
ORDER QUERIES
When will my order ship?
Usually within 1-3 business days.
Can I cancel my order?
Only before it ships.
Can I use multiple coupons?
No. Only one coupon per order.
RETURNS
Can I return food?
No, once opened. If damaged, contact us within 48 hours.